iTrust Insights Privacy Policy
Effective Date: May 14, 2026
Welcome to iTrust Insights (“iTrust Insights,” “we,” “us,” or “our”). Your privacy is important to us, and we are committed to protecting the personal information you share with us through our website, communications, and related services (collectively, the “Services”).
This Privacy Policy explains what information we collect, how we use it, and how we protect your information when you interact with our website or Services.
By using our website or Services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Information You Provide
submit forms,
contact us,
request information,
schedule appointments,
subscribe to communications,
or interact with our Services,
we may collect:
name
email address
phone number
company or organization information
billing information
other information voluntarily provided by you
Website Usage Information
We may automatically collect certain technical and usage information, including:
IP address
browser type
operating system
device information
pages visited
referring URLs
website activity and interactions
This information helps us improve website performance, security, and user experience.
2. How We Use Your Information
We may use your information to:
provide and maintain our Services
respond to inquiries and requests
communicate with you regarding our Services
send operational updates and customer support messages
process transactions and billing
improve website functionality and user experience
analyze usage trends and website performance
comply with legal obligations
protect our rights, users, and Services
3. SMS Communications
By providing your mobile phone number and opting in to receive communications from iTrust Insights, you consent to receive SMS messages related to:
appointment reminders
account notifications
customer support
service-related updates
Marketing or promotional SMS messages will only be sent where explicit consent has been separately provided.
Message frequency may vary depending on your interactions with our Services.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us at [email protected].
Consent to receive SMS communications is not a condition of purchase or use of our Services.
SMS consent may be collected through website forms, scheduling requests, customer support interactions, and other consent-based communications where users voluntarily provide their mobile phone number and explicitly opt in.
Mobile opt-in information, SMS consent, and phone numbers collected for SMS communication purposes will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
SMS communications are not intended for medical emergencies. If you are experiencing a medical emergency, call 911 or seek immediate medical attention.
4. Information Sharing and Disclosure
We do not sell or rent your personal information.
We may share information with trusted third-party service providers that assist us in operating our website, providing Services, processing payments, supporting communications, or maintaining security.
These service providers are contractually required to protect your information and use it only for authorized purposes.
We may also disclose information:
when required by law,
to comply with legal obligations,
to enforce our policies,
or to protect our rights, safety, users, or Services.
5. Cookies and Analytics
We may use cookies, analytics tools, and similar technologies to:
improve website functionality,
analyze website traffic,
understand user interactions,
and enhance user experience.
Third-party analytics providers, including Google Analytics, may collect information regarding your interactions with our website.
You may manage cookie preferences through your browser settings.
6. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review their privacy policies before interacting with them.
7. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect your information from unauthorized access, disclosure, misuse, or loss.
While we strive to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as necessary to:
provide our Services,
fulfill legal obligations,
resolve disputes,
enforce agreements,
and maintain legitimate business operations.
9. Children’s Privacy
Our website and Services are not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.
10. Your Choices and Rights
You may:
opt out of marketing communications,
unsubscribe from email communications,
opt out of SMS messages by replying STOP,
or contact us to request updates or corrections to your information. opt out of marketing communications,
unsubscribe from email communications,
opt out of SMS messages by replying STOP,
or contact us to request updates or corrections to your information.
Certain rights may vary depending on applicable laws in your jurisdiction.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any updates will be posted on this page with a revised Effective Date.
Your continued use of the website or Services after updates become effective constitutes acceptance of the revised Privacy Policy.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
iTrust Insights
135 Commons Way
Greenville, SC 29611
[email protected]
