iTrust Insights Terms of Service
Effective Date: May 14, 2026
These Terms of Service (“Terms”) govern your access to and use of the iTrust Insights website, communications, and related services (collectively, the “Services”) provided by iTrust Insights (“iTrust Insights,” “we,” “us,” or “our”).
By accessing or using our website or Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or Services.
1. Acceptance of Terms
By using our website or Services, you confirm that you have read, understood, and agreed to these Terms and our Privacy Policy.
If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
This information helps us improve website performance, security, and user experience.
2. Eligibility
You must be at least 18 years old and legally capable of entering into a binding agreement to use our Services.
By using the Services, you represent and warrant that you meet these requirements.
3. Services Provided
iTrust Insights provides software, communication tools, workflow support services, informational resources, and related technology services for healthcare providers and organizations.
We reserve the right to modify, suspend, or discontinue any part of the Services at any time without notice.
4. Account Registration
Some features of the Services may require account registration.
You agree to:
Provide accurate and complete information
Maintain and promptly update your information
Keep your login credentials confidential
Accept responsibility for all activity under your account
We reserve the right to suspend or terminate accounts containing inaccurate, misleading, or incomplete information.
5. Acceptable Use
You agree to use the Services only for lawful purposes and in accordance with these Terms.
You agree not to:
Violate applicable laws or regulations
Interfere with the operation or security of the Services
Attempt unauthorized access to systems or accounts
Upload malicious code or harmful material
Use the Services for fraudulent, deceptive, or unlawful purposes
Copy, distribute, or exploit any portion of the Services without authorization
6. Communications and SMS Consent
By providing your mobile phone number and opting in to receive communications from iTrust Insights, you consent to receive SMS messages related to:
Appointment reminders
Account notifications
Service-related updates
Customer support communications
Marketing or promotional SMS messages will only be sent where explicit consent has been separately provided.
Message frequency may vary depending on your interactions with our Services.
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us at [email protected].
Consent to receive SMS communications is not a condition of purchase or use of our Services.
SMS consent may be collected through website forms, scheduling requests, customer support interactions, and other consent-based communications where users voluntarily provide their mobile phone number and explicitly opt in.
Mobile opt-in information, SMS consent, and phone numbers collected for SMS communication purposes will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
SMS communications are not intended for medical emergencies. If you are experiencing a medical emergency, call 911 or seek immediate medical attention.
7. Payment and Billing
Certain Services may require payment.
You agree to provide accurate billing information and authorize us to charge your selected payment method for applicable fees, subscriptions, or purchases.
Failure to pay applicable fees may result in suspension or termination of access to paid Services.
We reserve the right to modify pricing at any time with reasonable notice.
8. Intellectual Property
All website content, branding, logos, text, graphics, software, and related materials are owned by or licensed to iTrust Insights and are protected by intellectual property laws.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise use our content without prior written permission.
9. Privacy Policy
Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and safeguard information.
By using the Services, you consent to the practices described in the Privacy Policy.
10. Third-Party Services and Links
Our website or Services may contain links to third-party websites, integrations, or services.
We do not control and are not responsible for the content, policies, or practices of third-party services.
Your interactions with third-party services are governed by their own terms and policies.
Certain rights may vary depending on applicable laws in your jurisdiction.
11. Disclaimer of Warranties
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ITRUST INSIGHTS DISCLAIMS ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.
We do not guarantee uninterrupted, secure, or error-free operation of the Services.
12. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, ITRUST INSIGHTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO ITRUST INSIGHTS DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
13. Indemnification
You agree to defend, indemnify, and hold harmless iTrust Insights, its affiliates, employees, contractors, and partners from and against any claims, liabilities, damages, losses, costs, or expenses arising from:
Your use of the Services
Your violation of these Terms
Your violation of applicable laws or third-party rights
14. Termination
We may suspend or terminate your access to the Services at any time, with or without notice, if we believe you have violated these Terms or applicable laws.
Upon termination, your right to use the Services will immediately cease.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of South Carolina, without regard to conflict of law principles.
Any disputes arising under these Terms shall be resolved exclusively in the courts located in South Carolina.
16. Changes to These Terms
We reserve the right to modify or update these Terms at any time.
Updated Terms will be posted on this page with a revised effective date.
Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms.
17. Contact Information
If you have questions regarding these Terms, please contact us:
iTrust Insights
135 Commons Way
Greenville, SC 29611
[email protected]
